As you read this, I had an experience at a local restaurant that I believe most of us have encountered by now. Sunday, I thought I would treat myself and go out to breakfast on the north side of Bend. Upon arrival, I was told there was a minimum of a twenty-minute wait which I thought wasn’t bad. The main reason for the wait wasn’t because they were busy, it was because they had one server, one hostess, one cook and one busser/dishwasher. As you might imagine, they were hopping.
Remarkably, I was seated in 15 minutes and had my breakfast in under 10 minutes, probably because I was by myself. Understanding the business, I felt for the team and actually contemplated helping out in the back then realized that that wouldn’t be a good idea as they would have to train me. I left them a generous tip because I was so thankful.
This really hit home, because we are not alone! We sometimes struggle a bit but are all trying our hardest to provide the best service for our members. Sometimes I may have to run a limited menu on certain nights, not because I want to but because it’s our best option to survive in these trying times with limited staff.
Thank you for understanding and your continued support in the restaurant.